Home > Uncategorized > Forrester’s Business Process Forum 2011

Forrester’s Business Process Forum 2011



Business Architects Association is pleased to announce its participation at Forrester’s Business Process Forum 2011 — and you’re invited!


September 22–23, 2011

» view agenda




Contact Forrester Events

+1 888.343.6786

+1 617.613.5905



    Today’s business executives have sky-high expectations of Business Process (BP) Professionals.

    Not only must BP pros deliver process improvement breakthroughs across the organization, but they’re also instrumental in driving transformation initiatives with a bull’s-eye on improving every process that touches or involves the customer.

    Forrester’s Business Process Forum 2011 will focus on re-inventing customer-facing business processes and helping BP leaders transform the customer experience.

    Through two days of keynote presentations, in-depth track sessions, One-On-One Meetings with Forrester analysts, and networking with peers and industry thought leaders, this Forum will help you:

    • Use pragmatic business process management approaches, methodologies, and programs to meet the expectations of executives driving customer engagement.
    • Give your organization the “right stuff” to truly delight the customer at every interaction.
    • Deploy new technologies like social, cloud, and mobile for transforming business processes that touch the customer.

    Registration for Forrester’s Business Process Forum 2011 includes complimentary access to Forrester’s Application Development & Delivery Forum 2011 and Forrester’s Content & Collaboration Forum 2011, taking place September 22–23 in the same location.

    Be sure to register with our promo code for reduced pricing. We look forward to seeing you in Boston!

*Discount applies to new registrations at the non-client, non-Early Bird rate. Cannot be combined with other offers.

© 2011, Forrester Research, Inc. Forrester is a trademark of Forrester Research, Inc.

Forrester Research, Inc. • 400 Technology Square • Cambridge, MA 02139

events@forrester.com • +1 888.343.6786 • +1 617.613.5905


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